What is the expected response time for inquiries?
We strive to respond as quickly as possible, with an average response time of 24 hours.
During campaigns and peak seasons, our response time may be slightly longer than usual.
Don't worry—if you've already reached out, we'll get back to you as soon as possible. Be sure to check your junk or spam folder as well.
To avoid delays, please refrain from submitting multiple inquiries about the same issue. For urgent matters, we recommend contacting us via phone or live chat.
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